Benchmarking is defined as: ‘an ongoing, systematic process of comparing the performance of organizations or businesses, actions or processes against the “best in the world” with the aim of not only reaching the same levels of performance but exceeding them’.
This form of analysis classifies and compare the various individual systems. It is mainly applied at a geographical level (comparing countries or regions) but also at a sectoral level (comparing sectors or industries) and focuses on analyzing available metrics to conclude the effectiveness of these systems and addressing the potential problems.
The benchmarking technique helps address several issues such as: evaluating the performance of a company or organization against those who have achieved the best performance, identifying weaknesses, etc.
In this context, the following services are provided:
• Process Benchmarking
• Performance Benchmarking
• Strategic Benchmarking
• Internal Benchmarking